Knowledge Bank

New Car Delivery Process

If you're like most people, the idea of leasing a new car is pretty exciting. Once you’ve been through the available car leasing deals, chosen your ideal vehicle and tailored your lease, you’ll be eager to get behind the wheel and drive it. 

But what happens after you've signed your lease agreement for your new car? At Tilsun Leasing, we do everything we can to deliver your new car as quickly as possible, but some things can make the process slightly longer. 

We’ve put together this quick guide to our delivery process so that you’re fully informed when you sign your lease agreement. Here's a look at the process of getting your new car delivered and what you need to do when it arrives. 

Tilsun Leasing Delivery Times

One of the most common questions at Tilsun Leasing is how quickly the lease car will be delivered. Unfortunately, there’s no one answer to this question. While we do everything to ensure that our customers receive their lease car as soon as possible, stock availability is a significant factor. 

If we have your lease car in stock, we can arrange delivery almost immediately. However, it will take longer if we order your vehicle and wait for availability. 

When your vehicle arrives with us, we’ll contact you to arrange delivery at the earliest possible date. We only deliver new cars on weekdays, but we’ll always try to deliver your vehicle at a convenient time and location. 

If you’re eager to get behind the wheel of a lease car, you should use the “in stock” filter on our deals. This will show you only the vehicles in stock that are available for quick delivery. 

On the day your vehicle is delivered, we will bring it to your home address or place of employment provided it's on the UK mainland. We'll arrange delivery during normal working hours, from 9 am to 5 pm, Monday to Friday only. 

Your delivery driver will have your contact details and will try to call you on the day of delivery to give a more accurate arrival time. Please remember that this may not always be possible, depending on the number of deliveries they have to make that day.

Arranging Insurance for Your Lease Car

Once we've confirmed your delivery date and supplied you with the registration of your new car, you'll need to arrange vehicle insurance. The car should have a fully comprehensive insurance policy if it wasn't included in your contract. 

The hirer obtaining finance will be the primary policy holder on the insurance certificate, and the policy should start from the delivery date. If you’re unsure about anything when it comes to insuring your lease vehicle, get in touch with the team, and they’ll be happy to help. 

Things to Check While Taking Delivery of a New Car

The last thing you’ll need to do once you’ve received your lease car is to check it over. Before you sign the delivery satisfaction note, please take a moment to check that the registration details on the paperwork match the car. 

Then, thoroughly examine the bodywork and interior to check for any damage. If you see anything, please report it to the driver and note it on the paperwork. For evidence, we recommend taking photographs of the damage. 

While it’s rare that the paperwork doesn’t match up or the vehicle is damaged, it can happen occasionally. If it does, get in touch with us as soon as possible, and we’ll do everything we can to help. 

Find your next lease car in Tilsun Leasing’s vast selection of car leasing deals. If you have questions about car leasing, contact the Tilsun Leasing team today by calling 03330 040 888 or emailing [email protected]

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