Tilsun Leasing is a member of the British Vehicle Rental and Leasing Association (BVRLA).
The BVRLA is the trade body for companies engaged in the leasing, rental and fleet management of cars and commercial vehicles for both corporate users and members of the public. It promotes ethical trading, clear pricing, transparent terms and conditions and high-quality customer service standards.
All BVRLA leasing brokers must adhere to our mandatory Code of Conduct, which is there to ensure that you benefit from the highest standards of service, fair terms and conditions, transparent and accurate information and a complaint resolution service. The code requires members to provide safe and roadworthy vehicles, use accurate advertising and give clear information about their products and services. Members that don’t adhere to it can be expelled from the association.
In addition to our own complaints procedure the BVRLA offers a conciliation process. As Tilsun are members of the BVRLA you can take advice from the BVRLA free of charge, potentially saving you money, time and hassle.
The BVRLA’s Leasing Broker Charter applies to all members offering a broking service and forms a brief summary of the specific terms found in this Code of Conduct. As a member of the BVRLA pledge to provide the following for our customers:
The BVRLA can be contacted as below:
British Vehicle Rental and Leasing Association Ltd
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Tilsun Leasing is a trading style of Tilsun Leasing Limited. Tilsun Leasing Limited is a credit broker not a lender.
Tilsun Leasing Limited is authorised and regulated by the Financial Conduct Authority. FRN: 670872.
All our calls are monitored for compliance and training purposes.
Registered address: Tilsun Leasing Limited, Verity Court, Pochin Way, Middlewich, Cheshire, CW10 0GW.
Company Registered in England and Wales No. 4393228 Data Protection No. Z7014603 VAT Reg No. 400 8929 64
Tilsun Leasing 2021. All Rights Reserved